FAQ

When the installer tries to install Internet Information Services, it gets stuck.

Answer:

When installing any of IIS components on an affected system you may be prompted to specify the path to the installation files of Windows XP. After you supply the path to setup you may get an error message similar to:

"Copy error Setup cannot copy the file staxmem.dl_. Ensure that the disk labeled 'Windows XP Professional Service pack 2 CD' is in the drive selected below, or provide the location where the file can be found."

even though the requested file is in the location you specify.

The cause for this is that secedit.sdb in %windir%\security\database\ may be damaged.

To solve the problem you need to repair the file by following the procedure below.

  1. Make a backup copy of the secedit.sdb file.
  2. Open a command prompt by clicking Start, Run, and then typing "cmd" and pressing Enter.
  3. Type or copy and paste the following command: esentutl /p %windir%\security\database\secedit.sdb and press Enter.
  4. Click "OK" when presented with "Repair" warning. Wait for repair to finish.
  5. Return to the IIS installation dialog and make sure that the specified folder contains Windows installation files and click OK. Installation of IIS component(s) should continue normally.

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